1. Who we are
Poseidon Rent a Boat provides boat rental and ocean activity services from Puerto Colón, Pantalan Nº 3, Costa Adeje, Tenerife, Spain. You can contact us at info@poseidonrentaboat.com or +34 613 485 454.
2. Personal data we collect
We may collect your name, email address, phone number, booking details, date and time of activity, number of participants, payment confirmation details, messages you send to us, and information needed for check-in such as ID or license verification when required.
3. Why we use your data
We use your data to manage bookings, respond to your requests, provide customer support, process payments or deposits, comply with legal obligations, improve our services, prevent misuse or fraud, and send service-related communications.
4. Legal basis
We process personal data when it is necessary to provide the service you requested, when we must comply with legal obligations, when we have a legitimate interest in operating our business safely, or when you have given consent, for example for certain cookies or marketing tools.
5. Payments and booking partners
Payments may be processed by secure third-party payment providers or booking platforms. We do not store full card details on our website.
6. Sharing data
We do not sell personal data. We may share limited data with payment processors, booking technology providers, insurance or safety partners, legal authorities when required, and service providers who help us operate the website or bookings.
7. International transfers
Some service providers may process data outside the European Economic Area. Where needed, appropriate safeguards should be used by those providers.
8. Data retention
We keep personal data only for as long as necessary for bookings, accounting, legal, safety and customer service purposes.
9. Your rights
You may request access, correction, deletion, restriction, portability or objection to certain processing. You may also withdraw consent where processing is based on consent.
10. How to exercise your rights
Contact us at info@poseidonrentaboat.com. We may need to verify your identity before processing your request.
11. Security
We use reasonable technical and organisational measures to protect personal data, but no internet system is completely risk-free.
12. Changes
We may update this policy from time to time. The latest version will be published on this page.
Last updated: May 2026